Use this page to report an outdated franchise figure, send a primary source, flag a technical problem or ask a question about how our research is presented. The most useful messages are specific and include the URL you are referring to.

Editorial corrections

If you believe a cost, fee, finance statement or country-specific explanation is outdated, email [email protected]. Include the page URL, the exact sentence or figure that needs review and the best available current source. For a franchisor cost correction, an official fee schedule, disclosure document or official franchise opportunity page is more useful than a screenshot without context.

Source submissions

Franchisors and advisers may send public documents that clarify current entry fees, recurring charges, estimated opening investment, financial requirements or material changes to a franchise programme. Sending information does not guarantee coverage, a positive description or immediate publication. We evaluate whether the source is current, relevant and suitable for readers.

Privacy and data requests

For a question about personal data, cookies, advertising technologies or a request available under applicable privacy law, use the same email address and write “Privacy” in the subject line. Do not include more personal information than is needed to identify the issue.

Technical problems

If a page does not load, the calculator behaves unexpectedly or a link appears broken, please tell us the URL, device or browser you were using and what happened. A short description is usually enough. Do not send account passwords or private credentials.

Advertising enquiries

Advertising, if enabled, is managed separately from editorial decisions. We do not sell favourable rankings or rewrite independent cost research in exchange for advertising. Messages that ask for undisclosed paid placement, misleading endorsements or fabricated reviews will not be accepted.

Postal address and telephone

Franchise Cost currently handles public contact electronically through [email protected]. No public telephone support or walk-in office is advertised on this website. If that changes, this page will be updated.

Before sending confidential material

Please do not send bank details, passwords, identity documents, card information or confidential contracts unless you are legally entitled to share the material and it is necessary to resolve the issue. If a document contains personal or commercially sensitive information, redact unrelated details before sending it.

For information about how we research and update pages, read Editorial Methodology. For privacy details, read the Privacy Policy.

Frequently asked questions

What should I include in a correction request?

Include the page URL, the exact statement or figure you believe is outdated and a current source supporting the correction.

Can a franchisor pay to change an editorial conclusion?

No. Advertising and editorial research are kept separate. Payment does not determine the factual wording of a guide.